WinUnique Casino Terms of Use
This page sets out the terms and conditions that govern your use of our services at WinUnique. It explains the relationship between you and us, the rules that apply to accounts and activity on the site, and how we manage deposits, withdrawals and promotions. Where we refer to the operator in these terms we mean the company providing the platform, and where we refer to you we mean any registered user of the service.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Do not share your login, password or any security codes. We may suspend or close accounts where we suspect unauthorised access, fraud, or breach of these terms. You must notify us immediately of any unauthorised use by contacting [email protected].
Account verification
We may require identity and address verification before allowing certain transactions, such as withdrawals. Verification documents must be genuine and clear. Until verification is completed, some account features may be restricted. We may also set deposit, wagering and withdrawal limits for your account.
Eligibility requirements
To use our services you must be at least 18 years old and legally permitted to gamble in the jurisdiction where you reside. We may restrict access from certain countries or regions. It is your responsibility to ensure your use of the service complies with local laws. We reserve the right to refuse registration or close accounts that do not meet eligibility requirements.
Acceptable platform use
You must not use the platform for money laundering, bonus abuse, collusion, or any activity intended to manipulate games or promotions. Automated play, unauthorised bots and the use of multiple accounts to avoid restrictions are prohibited. Breach of these rules may lead to account suspension, forfeiture of funds or other measures.
General bonus and promotion rules
Promotions are subject to specific terms which will be published alongside each offer. General rules include eligibility checks, wagering requirements and maximum cashout limits where applicable. For example, some bonuses may carry wagering conditions such as 50x the bonus amount. We may cancel or withdraw promotions at our discretion and apply reasonable measures to prevent abuse.
Deposits and withdrawals
Payment options, minimums and processing times vary by method and jurisdiction. Withdrawals are subject to verification and may be delayed for security checks. We may apply minimum withdrawal thresholds and maximum limits. You must provide accurate payment details and comply with any source-of-funds requests. We will not be liable for delays caused by payment providers or incorrect details supplied by you.
Dispute resolution
If you have a complaint, please contact our support team in the first instance at [email protected]. We aim to resolve disputes promptly and fairly. Where we cannot reach agreement, disputes may be escalated to an independent alternative dispute resolution body where appropriate and available in your jurisdiction.
Updates to terms and conditions
We may revise these terms from time to time. We will publish updated terms on site and, where required, notify registered users. Continued use of the service after changes are published constitutes acceptance of the revised terms. If you do not accept the changes you should close your account in accordance with the account closure process.
For questions about these terms please contact our team at [email protected]. Thank you for choosing Win Unique and for using our services responsibly.