This Privacy Policy explains how WinUnique collects, uses and protects personal information when you interact with our services. We care about your privacy and set out the types of data we collect, why we use it and the choices you have. Where useful we also refer to Win Unique in the text to make terminology clear across the site.
We collect data you provide directly and information generated automatically. This includes account data, transactional records and behavioural data from your activity on our site or app.
Personal data means information that identifies you. Typical items include name, date of birth, contact details, proof of identity and payment identifiers. We use this information to open and manage accounts, verify identity, process deposits and withdrawals, and to comply with legal obligations.
Technical data is collected automatically when you use our services. This includes IP addresses, device identifiers, browser type, operating system, referral URLs and log files. We use technical data to secure accounts, maintain service performance and detect fraud.
Transactional data covers records of deposits, bets, game activity, bonuses and withdrawals. We keep these records to process payments, handle disputes, produce account statements and maintain accurate financial records.
We use your data to provide and improve our services, process payments, respond to enquiries, prevent fraud and meet regulatory obligations. We may also use aggregated or anonymised data for analytics and service development. We do not sell personal data to third parties for marketing.
We store personal data securely and implement appropriate technical and organisational measures to protect it. Access to personal data is restricted to authorised staff and third-party providers who need the information to perform services on our behalf. We regularly review our security practices and retain data only as long as necessary for the purposes described or as required by law.
We use cookies and similar tracking technologies to remember preferences, support functionality, analyse site usage and deliver relevant content. You can manage cookie settings via your browser; disabling some cookies may affect site functionality.
We work with third-party providers for analytics and advertising. These providers may place their own cookies and collect information in accordance with their policies.
You have rights over your personal data, including the right to access, correct and request deletion of data, subject to legal and contractual limits. You can also object to certain processing activities and request data portability where applicable.
To access, update or delete your information, contact our support team. For privacy requests use [email protected]. We will respond to valid requests in line with applicable data-protection requirements and may need to verify your identity before acting on a request.
We may share data with payment processors, identity verification services, fraud-prevention partners and other service providers that support our operations. We require partners to protect personal data and restrict use to authorised purposes. We may also disclose data when required by law or to protect our rights.
We may update this policy from time to time. When we make material changes we will notify you via the site or by email. Please review this page regularly to stay informed about how we handle your personal information.
