We at WinUnique are committed to safer gambling and to helping customers keep play enjoyable and under control. Player safety is a priority for us, and we provide clear tools and guidance so that people can make informed choices, set sensible limits and step away when they need to. Our responsible gambling page explains the practical options available and where to turn for further support.
We believe gambling should only be for people aged 18 and over. We apply identity checks and verification procedures to help prevent underage access and to protect account holders. Our approach is based on clear information, voluntary controls and prompt support for anyone who shows signs of difficulty.
Win Unique offers a range of controls designed to help you manage your account activity. These include personal limits, session reminders and the ability to pause or close your account. You can use these tools at any time from your account settings to tailor your play to what feels comfortable for you.
Setting deposit limits is one of the most effective ways to control spending. We let customers set daily, weekly and monthly deposit limits and adjust them as required. Loss limits can also be applied to help cap how much you can lose over a chosen period. Changes to limits may take effect after a short processing period to ensure considered decisions.
If you want to limit how long you play, use session time reminders or choose account breaks. Time-outs give you a temporary pause from play for a period you select, while longer account breaks let you step away for weeks or months. These options are reversible once the chosen period has ended, subject to any verification requirements.
Self-exclusion is available for customers who need a longer-term break. You can request self-exclusion through your account or via our support channels. During self-exclusion your account will be closed to play for the agreed period and access to marketing materials will be restricted.
Look out for changes such as spending more than planned, chasing losses, hiding activity, borrowing to gamble or neglecting responsibilities. If you notice these signs in yourself or someone you care for, it is important to act early and use the available tools or seek professional help.
Practical steps include setting firm deposit and time limits, using session reminders, budgeting ahead of play, avoiding gambling when stressed or using substances, and checking your activity regularly. Make use of the account controls and don’t hesitate to take a break if play stops being fun.
If you need further support, consider contacting recognised UK organisations such as GamCare, GambleAware or the National Gambling Helpline. These services offer confidential advice, assessments and referrals to local support. For immediate action, use the account tools above or contact our support team who can help guide next steps.
