These Terms and Conditions set out the rules that apply to your use of the WinUnique platform and describe the relationship between us and our users. We provide this page so you understand your responsibilities, what we expect from account holders and how we manage activity on the site. By using the platform you accept these terms and any related policies we publish.
You are responsible for keeping your account details accurate and secure. Do not share your login or allow others to access your account. We may suspend or close accounts where we suspect unauthorised access, fraudulent activity, chargebacks or other breaches of these terms. You must notify us promptly if you believe your account has been compromised.
To open an account you must be at least 18 years old and legally permitted to gamble in your place of residence. Certain jurisdictions are restricted and residents of those areas may not register. If you live in a restricted country you must not create an account. We may request documentation to confirm age and identity before allowing play or processing withdrawals.
Use the platform only for lawful, personal gaming. Prohibited conduct includes collusion, account sharing, use of bots or unauthorised software, and any attempt to manipulate games or promotions. Attempts to circumvent limits, exploit errors or launder funds will result in suspension, forfeiture of balances and possible reporting to relevant authorities.
Promotions and bonuses are subject to specific terms that apply in addition to these general conditions. Bonuses may carry wagering requirements, maximum cashout limits, game-weighting rules and expiry windows. We reserve the right to withdraw, vary or refuse any bonus where we suspect abuse or breach of the promotion terms. Full bonus rules are available on the promotions page and in the offer terms.
All deposits and withdrawals are subject to verification checks and any payment-provider requirements. We may require identity, address and source-of-funds documentation before approving withdrawals. Processing times, minimums, maximums and fees vary by payment method and by jurisdiction. Pending verification, we may temporarily withhold withdrawals or limit account activity.
We carry out KYC and fraud-prevention checks to protect customers and the platform. Documents supplied must be clear and current. Refusal to provide required documents may delay or prevent access to funds and may lead to account closure.
If you have a complaint about your account or a transaction, contact our support team through the site. We will acknowledge complaints and investigate in a timely manner. If we cannot resolve a dispute directly, you may take further steps through applicable consumer protection channels in your jurisdiction.
We may update these Terms and Conditions from time to time. Material changes will be posted on the site with an effective date and, where appropriate, notified to account holders. Continued use after publication of changes constitutes acceptance. For queries about these terms contact Win Unique via the support channels on our website.
